Network Operations Center Administrator Job at Novul Solutions, Alexandria, VA

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  • Novul Solutions
  • Alexandria, VA

Job Description

Job Description This role seeks individuals who can serve as strategic advisors, ensuring the smooth operation and security of complex, large-scale DoD networks. Candidates must demonstrate exceptional technical expertise and the ability to implement solutions that align with organizational goals and support mission-critical operations. Primary Responsibilities:

  • Conduct shift reviews to ensure services are operational, resolve anomalies, perform root cause analysis, and document processes. Mentor junior team members on new procedures.
  • Ensure smooth operations of multi-user environments by implementing STIGs, EIPs, industry best practices, and DoD-aligned security measures.
  • Address customer issues, update ticket statuses, and document resolutions.
  • Plan and implement network security to protect data, software, and hardware.
  • Assess network upgrade requests and provide technical guidance.
  • Offer 24x7 on-call support during outages with progress updates.
Requirements Basic Qualifications:
  • Bachelor's degree in Computer Science, IT, or related field with 4+ years' experience (or equivalent experience).
  • IAT Level II Certification (e.g., CCNA Security, CySA+, Security+ CE).
  • Active DoD TS/SCI clearance, eligible for CI Poly.
  • Layer 3 networking experience.
  • troubleshooting experience with L3 connections
  • How to find a workstation on the network
  • Familiarity with OSI model and ASAs
  • Demonstrated skill in troubleshooting IT systems.
• Proficiency in at least five (5): - Cisco configuration

- BGP/OSPF

  • TCPDUMP/Wireshark
  • S2S/DMVPN/IPSEC troubleshooting
  • LAN/WAN troubleshooting
  • Firewall basics
  • ISE/TACACs basics
  • AWS Cloud services
  • VLANs and trunking
  • Spanning Tree Protocol
  • 802.1x
Preferred Qualifications:
  • Experience with DISA and its mission support.
  • TS/SCI clearance with CI Poly preferred.
Work Hours: Full-Time, On-site Shift 1: 6:00 AM - 2:00 PM Shift 2: 12:00 PM - 8:00 PM Benefits Core Benefits:
  • Paid Time Off (PTO): TEN (10) Paid days off & FIVE (5) Floating days off.
  • Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
  • Payroll: Paid Bi-Monthly.
  • 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility - 21 years of age or older, after 3 months of employment
  • Individual or company-wide performance and recognition awards (Quarterly
Health Benefits:
  • UNITED HEALTHCARE PPO, extensive national coverage.
  • INCLUDES: Medical/Dental/Vision/HSA.
  • Eligible on the first of the month, immediately after the start date.
  • Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment.
Quality of Life Benefits:
  • Training & Career Development Reimbursement of Tuition and training needed to support career development.
  • $150 monthly reimbursement contribution paid monthly towards parking expenses.
  • Receipts must be submitted by the close of business on the 25th of each month.
  • Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.
Special Benefits:
  • Performance bonus - Project-based
  • Yearly bonus - Company based

Job Tags

Full time, Immediate start, Flexible hours, Shift work,

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